Brief Review on Sustainability in E-Commerce Packaging

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Nilkanth Thombare

The E-commerce industry is one of the fastest-growing industries in today’s world. The global e-commerce market is expected to grow at a compound annual growth rate of 14.7% from 2020 to 2027 to reach USD 27,147.9 billion by 2027. The thriving growth in e-commerce seems unstoppable, as more people sign on to the convenience of home delivery and the extra variety that can be found when shopping online. Yet the shift to e-commerce is leading to more single-use plastic waste due to packaging. This is happening even though environmental consciousness has become a common value in much of the world, evidenced in part by consumers’ willingness to pay more for sustainable products.

Figure: Global plastic production and future trends

No organization has quantified just how much additional plastic packaging is being used due to e-commerce, or the net impact on the environment. Yet the plastic waste generated through e-commerce is one point of strong criticism from the general public since B2C online purchases must be packaged one extra time (as compared to bulk B2B items) to protect them during shipping. In addition, return rates for items bought online are as high as 30 percent, which implies multiple purchases of the same item.

In many cases, these purchases require more packaging than bulk items headed to a store. For instance, an item may need air pillows to protect it because of additional handling. A range of actors is stepping up to take on the problem. The European Union has set a target of 55 percent of plastics to be recycled by 2025. The U.K. has proposed a tax for packaging that does not contain recycled plastic. In India, the government of the state of Maharashtra has banned the manufacturing, use, sale, distribution, and storage of a range of single-use plastic items. Companies and NGOs worldwide are making commitments and initiating actions to reduce plastic waste. Researchers are developing more sustainable packaging options, and consultants are analyzing production and consumption process steps to understand how and where plastic waste can be eliminated or reused.

Still, solving the problem of how to reduce and manage plastic waste is a vast, complex, and challenging task. It’s one that companies are tackling in multiple ways – including conducting research, creating incentive programs, and involving communities in finding solutions.

Below graph shows that developed continent like Europe is also struggling to recover and recycle packaging waste.

Small Innovative steps from individuals are necessary to fight this problem. e.g. In my last company which was an e-commerce firm, I was handling strategic sourcing. I observe that there are many opportunities to recycle and recover packaging material if we involve customers in this process. One of my ideas was to motivate customers to store packaging boxes of their products and return them to the delivery person when they will come for the next delivery. We can provide some small incentives to delivery boy and customers in form of discounts or vouchers to do this task. This can contribute to a huge amount of recovery of packaging waste. This type of small idea doesn’t need a huge amount of cost and technology to implement. So, companies should promote such things and involve people to contribute in terms of ideas, efforts to thrive towards sustainability.

Figure: Packaging waste generated, recovered, and recycled EU-27, 2008-2018.


References

  1. https://www.grandviewresearch.com/industry-analysis/e-commerce-market
  2. https://reclaystewardedge.com/insights/blog/rise-e-commerce-impact-packaging-waste/
  3. https://ec.europa.eu/eurostat/statistics-explained/index.php/Packaging_waste_statistics#Conclusions
  4. Wikipedia.